Went to the McDonald’s drive thru last night. I thought my order was simple enough – three combos and an extra order of fries. When I pulled up there was one car at the order window on my left and nobody in my lane. I pulled up and ordered. Everything looked great on the screen. I paid and got my food. The bag looked okay, so I drove home.
Once I opened up the bag, I discovered that two of my cheeseburgers were missing. Normally, I wouldn’t care but I was starving. That of course made it a complete disaster. I called the McDonalds to see if it was possible to get that order refunded.
$8 is by no means a life or death amount, but I didn’t have a Snickers bar handy so I was extremely grouchy. Of course, they wouldn’t refund me. They told me they’d write my name down and whenever I was in the area I could speak with a manager about it.
Of course that means, good luck buddy. We took your $8.
This morning it dawned on me just how dangerous it is to not only use a drive thru, but to eat fast food to begin with.
Not only is it bad for you. I, like everyone else, could care less about that.
How many times has an order been wrong, and no one has gone back to complain?
How hard is it to read an order?
Most times, very difficult. That makes me laugh because most receipts will say NO KETCHUP, NO ONIONS, etc. It’s not like it’s written in small legal disclaimer mumbo jumbo on the back of the receipt.
Still orders are sent out wrong.
Sometimes you can even order a burger and get home and find a chicken sandwich.
The part that boggles my mind is that most of these items are given numbers. So not only can’t people read. They can’t count to 10.
And whose fault is that?
Ours.
Because, like God, we get home, forgive them for their errors, and eat what was given.
In my case, I didn’t eat at all. I did get my soda if that’s any consolation. Still, $8 for a soda is more expensive than a soda at a steakhouse.
There should be some kind of recourse, because if we added up all the fast food orders that were messed up, forgiven, and never refunded, I’m sure it’s some astronomical amount that has been stolen from the American people.
Sounds familiar.
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